Hello…
I’m Maria,

reception manager at Hotel Portici.

My daily goal is to make you live the perfect lake view holiday … so here is some general information about the Hotel Portici.

Do you have any doubts?
Contact us, we will be happy to answer your questions!

General information
  • in all the hotel smoking is strictly forbidden;
  • prices are per room per day, VAT included;
  • prices do not include the local tax (€2,50 per person, per day, from 14 years old);
  • there are no refunds for early departures or not eaten meals;
Check-in

Rooms are available from 2pm.

Check-out

You have to leave the room within 10am (late check-out upon request and availability).

Children
  • children under 5 years stay free of charge when sleeping in the room with two paying adults;
  • children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;
  • All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults. 
Payment methods

Cash, Master-card, Visa, American Express Diners.
Cheques not accepted.

Booking conditions

If you book by phone, mail or fax a 30% deposit or a credit card are required.
If you book online you will find the conditions on the booking confirmation mail.

Cancellation policy

The reservation can be modified or cancelled without a penalty up to 5 days before the arrival.
If not differently specified, for cancellation from 4 days before arrival you have to pay all the amount of the stay.

Pets

Pets are allowed on request with an extra-fee of €13/night. Pets cannot enter restaurant, breakfast area.

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