Hello…
I’m Maria,
reception manager at Hotel Portici.
My daily goal is to make you live the perfect lake view holiday … so here is some general information about the Hotel Portici.
Do you have any doubts?
Contact us, we will be happy to answer your questions!
General information
- in all the hotel smoking is strictly forbidden;
- prices are per room per day, VAT included;
- prices do not include the local tax (€2,50 per person, per day, from 14 years old);
- there are no refunds for early departures or not eaten meals;
Check-in
Rooms are available from 2pm.
Check-out
You have to leave the room within 10am (late check-out upon request and availability).
Wellness Centre
Access to the wellness centre by appointment only (0464 555400) with free admission.
Bathrobes cost €8.00 per stay.
Children under 16 years of age cannot enter the wellness centre, even if accompanied.
Children
- children under 5 years stay free of charge when sleeping in the room with two paying adults;
- children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;
- All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults.
Tariffs
Rates are per room, per day, VAT included.
Rates do not include tourist tax (€2.50 per person, per day, from 14 years old);
Payment methods
Cash, Master-card, Visa, American Express.
Cheques not accepted.
Full payment of the reservation is required at the check-in.
Booking conditions
If you book by phone, mail or fax a 30% deposit or a credit card are required.
If you book online you will find the conditions on the booking confirmation mail.
Cancellation policy
The reservation can be modified or cancelled without a penalty up to 5 days before the arrival.
If not differently specified, for cancellation from 4 days before arrival you have to pay all the amount of the stay.
Pets
Pets are allowed on request with an extra-fee of €13/night. Pets cannot enter restaurant, breakfast area.