{"id":1376,"date":"2020-07-28T09:29:58","date_gmt":"2020-07-28T07:29:58","guid":{"rendered":"https:\/\/sole.promoservicebeta.com\/condizioni-generali\/"},"modified":"2026-02-17T17:38:47","modified_gmt":"2026-02-17T16:38:47","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.hotelportici.it\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; conditions"},"content":{"rendered":"<div  class=\"grids-section grids-is-advanced alignwide\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:1;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:1;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:#ffffff none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:1;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:1\/4;--_ga-row:1\/4;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"337\" height=\"337\" src=\"https:\/\/www.hotelportici.it\/wp-content\/uploads\/2021\/07\/guest-Maria.png\" alt=\"\" class=\"wp-image-3809\" srcset=\"https:\/\/www.hotelportici.it\/wp-content\/uploads\/2021\/07\/guest-Maria.png 337w, https:\/\/www.hotelportici.it\/wp-content\/uploads\/2021\/07\/guest-Maria-300x300.png 300w, https:\/\/www.hotelportici.it\/wp-content\/uploads\/2021\/07\/guest-Maria-150x150.png 150w\" sizes=\"(max-width: 337px) 100vw, 337px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"grids-area\" style=\"--_ga-column:3\/7;--_ga-row:1\/4;--_ga-m-desktop:40px 0 0 0;--_ga-p-desktop:0 30px 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0px 0 0 0;--_ga-p-tablet:0 5px 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0px 0 0 0;--_ga-p-mobile:0 5px 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h3 class=\"wp-block-heading h3_contatti\">Hello&#8230;<br>I&#8217;m <strong>Maria<\/strong>,<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>reception manager at Hotel Portici.<\/p>\n\n\n\n<p>My daily goal is to make you live the perfect lake view holiday \u2026 so here is some general information about the Hotel Portici.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Do you have any doubts?<br><a href=\"\/en\/contact\">Contact us<\/a>, we will be happy to answer your questions!<\/p>\n\n\n\n\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<\/div>\n\n<div class=\"grids-area\" style=\"--_ga-column:7\/13;--_ga-row:1\/4;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-88900afd-08af-471f-8d67-f9fb22b6472a advgb-accordion-wrapper\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">General information<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<ul class=\"wp-block-list\">\n<li>in all the hotel smoking is strictly forbidden;<\/li>\n\n\n\n<li>prices are per room per day, VAT included;<\/li>\n\n\n\n<li>prices do not include the&nbsp;<strong>local tax<\/strong>&nbsp;(\u20ac2,50 per person, per day, from 14 years old);<\/li>\n\n\n\n<li>there are no refunds for early departures or not eaten meals;<\/li>\n<\/ul>\n\n\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Check-in<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Rooms are available from 2pm.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Check-out<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>You have to leave the room within 10am (late check-out upon request and availability).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Wellness Centre<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Access to the wellness centre by appointment only (0464 555400) with free admission.<\/p>\n\n\n\n<p>Bathrobes cost \u20ac8.00 per stay.<\/p>\n\n\n\n<p><strong>Children under 16 years of age<\/strong> cannot enter the wellness centre, even if accompanied.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Children<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<ul class=\"wp-block-list\">\n<li>children under 5 years stay free of charge when sleeping in the room with two paying adults;<\/li>\n\n\n\n<li>children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;<\/li>\n\n\n\n<li>All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults.&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Tariffs<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Rates are per room, per day, VAT included.<\/p>\n\n\n\n<p>Rates do not include <strong>tourist tax<\/strong> (\u20ac2.50 per person, per day, from 14 years old);<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Payment methods<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>Cash, Master-card, Visa, American Express.<br>Cheques not accepted.<\/p>\n\n\n\n<p>Full payment of the reservation is required at the check-in.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Booking conditions<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>If you book online you will find the conditions on the booking confirmation mail.<\/p>\n\n\n\n<p>By booking your stay with the&nbsp;<strong><a href=\"https:\/\/www.hotelportici.it\/en\/besafe-your-stay-is-secure\/\">BeSafe rate<\/a><\/strong>, you will be guaranteed insurance coverage of up to 100% for your trip<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Cancellation policy<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p>The reservation can be modified or cancelled without a penalty up to 5 days before the arrival.<br>If not differently specified, for cancellation from 4 days before arrival you have to pay all the amount of the stay.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#3b5f83;color:#eee;border-style:solid;border-width:0px;border-radius:2px\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M16.59,8.59L12,13.17L7.41,8.59L6,10l6,6l6-6L16.59,8.59z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#fff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path opacity=\"0.87\" fill=\"none\" d=\"M24,24H0L0,0l24,0V24z\"><\/path><path d=\"M7.41,15.41L12,10.83l4.59,4.58L18,14l-6-6l-6,6L7.41,15.41z\"><\/path><\/svg><\/span><h4 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Pets<\/h4><\/div><div class=\"advgb-accordion-body\" style=\"border-style:solid !important;border-width:0px !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important\">\n<p><strong>Pets<\/strong>&nbsp;are allowed on request with an extra-fee of&nbsp;<strong>\u20ac13\/night<\/strong>. Pets cannot enter restaurant, breakfast area.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n<div class=\"conver-widget-v2\"\n     data-instance=\"conver-v2-1\">\n\n  <div class=\"chat-container\" id=\"chat-section\">\n\n    <div class=\"chat-header\">\n      <div class=\"chat-header-logo\">\n        <img decoding=\"async\"\n          src=\"https:\/\/www.hotelportici.it\/wp-content\/themes\/jampaa\/template-parts\/ricerca-conversazionale-v2\/assets\/img\/logo-ricerca-conv.png\"\n          alt=\"\"\n        >\n        <span>Hi<\/span>\n      <\/div>\n\n      <h2>Where do we start?<\/h2>\n    <\/div>\n\n    <!-- Chat -->\n    <div class=\"chat-box\"><\/div>\n\n    <!-- Loading -->\n    <div class=\"loading-conver hidden\" aria-hidden=\"true\">\n      <div class=\"dot\"><\/div><div class=\"dot\"><\/div><div class=\"dot\"><\/div>\n    <\/div>\n\n    <!-- Input -->\n    <div class=\"input-area-conver-wrapper\">\n      <div class=\"input-area-conver\">\n        <textarea\n          class=\"user-input-conver\"\n          placeholder=\"Ask a question...\"\n          rows=\"1\"\n        ><\/textarea>\n\n        <div class=\"box-btn-conver\">\n          <a class=\"send-btn-conver\" href=\"#\" role=\"button\" aria-label=\"AI Search\">\n            <i class=\"fa-light fa-magnifying-glass icon-search\" aria-hidden=\"true\"><\/i>\n            <i class=\"fa-regular fa-arrow-up icon-send hidden\" aria-hidden=\"true\"><\/i>\n            <span class=\"ai-search-text\">AI Search<\/span>\n          <\/a>\n\n          <i class=\"fa-light fa-close icon-erase hidden\" aria-hidden=\"true\"><\/i>\n        <\/div>\n      <\/div>\n    <\/div>\n    <span class=\"show-quick-questions hidden\">Show quick questions<\/span>\n\n    <!-- Domande rapide -->\n    <div class=\"entry-chats-wrapper\">\n      <button type=\"button\" class=\"entry-chat\" data-prompt=\"Book a room for two people\">\n        Book a room for two people      <\/button>\n\n      <button type=\"button\" class=\"entry-chat\" data-prompt=\"Discover special offers\">\n        Discover special offers      <\/button>\n\n      <button type=\"button\" class=\"entry-chat\" data-prompt=\"Discover the rooms\">\n        Discover the rooms      <\/button>\n\n      <button type=\"button\" class=\"entry-chat\" data-prompt=\"Discover the Ninfea Wellness Centre\">\n        Discover the Ninfea Wellness Centre      <\/button>\n    <\/div>\n\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2421,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-full-width.php","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-1376","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms &amp; 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